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Terms & Conditions,Freight & Delivery

Important information

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: Strikes, floods etc.). All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings. Offers available until stocks sell out. When ordering by mail/fax, if all items requested have sold out you will be notified by mail.

We reserve the right to:

  • Cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
  • That all orders are subject to availability of stock to take reasonable steps to verify that the order and credit details are bona fide.

Payments

All Prices are in Australia Dollars.
All prices in the online are plus GST. GST is payable on all goods delivered after 30th June 2000.

We accept Paypal ,Visa or MasterCard.
Other forms of payment are acceptable upon prior arrangements being made.

Returns & exchanges

To return an item(s), please include the packaging slip that you received with your parcel and indicate the reason for the return. Send the returned item(s) to the address which appears at the top of the packaging slip. Goods must be returned within 3 weeks of order date - unworn and unwashed. We will credit your original method of payment, excluding delivery (unless goods are faulty or not as ordered) there is also a re stocking fee of $15.00, or we can also hold a credit against your membership for future purchases if chosen.

Exchanging product(s)

If you would like to exchange colour or style, please follow the same instructions as above indicating your requirements, and include $X (cheque, money order or credit card details) for re-delivery within Australia. If possible please include an alternative as we may have sold out of your first choice.
Refunds and exchanges are processed within 24 hours of receipt. Make sure your name, address, phone number and instructions are clearly indicated.Please note there is a restocking fee of $15.00

Cheque Refunds All refunds can be held in credit against your membership for future purchases if requested. On occasion we may owe you an amount which is $5 or less in total. Our policy is to hold this amount and to deduct it from your next order. You may request a refund cheque for the amount owing at any time by calling customer service on 02 96245044

Faulty Goods or Short Delivery.

We need to be notified within 7 days of receipt of goods of any faulty goods or if there are any shortages in your order.

Send returns to:

S & G PRODUCTS
PO Box 5844 South Windsor 2756

Postage and packing rates within Australia

Please check our rates in the shopping cart as they vary depending on the destination.
 

 

 

We deliver by courier and your signature is required on delivery, therefore, we recommend a work address if more convenient. If no one is available to sign for the parcel, 3 attempts will be made to deliver the parcel upon returning back to us. You may request the parcel to be left without signature if you request the parcel to be left without a signature we will not be responsible for the products.

Please allow 3- 7 working days for delivery, after reciept and payment of your order,WA and NT maybe longer.

Sorry no C.O.D's. Postage of product(s) will happen once payment is cleared.
We cannot be held responsible for delays in delivery or damage during transit.

International orders

Postage will not be included on the invoice. Postage fee will be emailed when the process is completed.

These Terms and Conditions of Sales are subject to change without notice.

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